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How to demand and document a hospital refund after a cancelled surgery: exact scripts and evidence to keep

I remember the knot in my stomach the day my scheduled surgery was cancelled at the last minute. Between rearranging work, arranging childcare and figuring out who would refund my non-refundable travel, the practical fallout felt overwhelming. What helped me most was turning the emotion into a checklist: document everything, use clear language, and insist politely but firmly on what I was owed....

Feb 21, 2026 by Éloïse Martin
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How to demand and document a hospital refund after a cancelled surgery: exact scripts and evidence to keep

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